Space Coast Credit Union

Reviews

• ★ ☆ ☆ ☆ ☆
  Every time I come to this location they always tell me I have to pay some type of fee, once for a cashiers check, and another when I asked for my bank statements, and was told it will take a couple days to get those statements when other space coast banks give it to me within 20 min, and no fees. 15 years I have been with this bank, this location is the worst I have experienced.
  By Francisco Morales, November 22, 2017
• ★ ☆ ☆ ☆ ☆
  The bank itself can be something good for Florida, if they were to improve customer service such 7 days a week live banking on the phone or having bankers who actually knew what to do in very specific and critical situations. As of now, I have been waiting on a replacement debit card for 24 days, I have no explanation from the bank as of why, so now I have to wait another 3-7 business days or 5-7 business days (depending on which person you ask). If you call the 800 number, make sure to speak to a manager because apparently the person who helped me with a fraud case didn't do it correctly? The bank is small and struggling and has more fees than my old bank (HSBC), the branch is a joke although the people are nice and location is convenient. One branch employee in particular is rude as hell and needs to quit her job if shes not happy, she knows who she is, she always has a scowl on her face, if I call over the phone, she is rude before I even say who I am (which reinforces my theory thats shes rude to everybody). Basically, this branch needs to focus on professionalism when handling client business and improving customer service, this is a bank, not a play ground.
  By Joseph Fruge, May 29, 2017

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